Some of you might be in the real estate industry for a very long time and some might just know. At some point, we usually forget certain things that you, as a real estate agent should always remember and practice. We know this is not the only things that you should not forget but these are those that you SHOULD NEVER FORGET as a real estate agent for a home mortgage company.
Dress Smart as a Home Mortgage Professional
You might say it is all about what you say and your reputation and not on how you look – but it is. When you are presenting yourself to a client you should look presentable and professional. A well-groomed individual always gives an air of professionalism and expertise. When you do this you can build trust easier than when you dress in your usual non-formal attire. Be smart and close a home mortgage deal easily.
Word of Honor
Word of honor is a must for a real estate agent. When you say something do it because if not you can easily create distrust with a client. Returning a phone call, being on the promised time, doing that favor you say you will do, means a lot to your client. When they asked something to tell them what you think and if you do not know the answer yet just be honest but try to find an answer.
Stay in Touch
We know you have personal time but if you want to succeed you must always keep in touch. When someone calls, always try to pick up your phone. You must try to be available 24/7 for your clients. The worst thing you could do for any home mortgage client is to let them feel that you are hiding or avoiding them or worst screening calls.
Show genuine empathy to your clients. Do not just pretend that you care because you want to close the deal. People have a natural feel towards people who try to fake their feelings. Put yourself in your client’s shoes and guide them towards making the best home mortgage deal possible.
Build a Relationship
Building a working relationship in the home mortgage industry with your client is the key towards a good experience for them. Build your credibility and establish a simple communication method. Try to explain to them complex things in simple and easy to understand manner. Remember that the best advertisement will always be their recommendation and referral.
If you are interested Home Mortgage Alliance Corporation (HMAC) offers a partnership program to help you build relationships. Click on this link to know more about it.
Do you want to add more to this list? If you do just add it to the comment section below.