Mortgage Help and Assistance for Homeowners

Mortgage Help and Assistance for Homeowners

Mortgage help and assistance for homeowners is readily available anytime you need it.  If you are a homeowner whose home or place of employment has been affected by a hurricane during last year or by any other natural disaster then you can avail mortgage help and assistance.  The first step to do this is to immediately contact your mortgage company and discuss the various mortgage relief options.

Various Types of Mortgage Help and Assistance for Homeowners

To be able to receive mortgage help and assistance for homeowners, your loan must be owned by Fannie Maer or Freddie Mac.  The biggest assistance is the possibility of temporarily stopping your monthly mortgage payments in three-month intervals for up to 12 months.  What’s good about this is that after this break:

  • You won’t have late fees.
  • Avoid delinquencies reported to the credit bureaus.
  • No need to catch up on all of your payments at once.
  • You can work with your servicer to resume making a mortgage payment that is similar to what you paid before the disaster.

If you need additional assistance, communicating with your servicer is crucial.  The mortgage servicer is the company where you send your monthly payments.  Communicate with them immediately and inform them about your current situation. The contact information of your servicer is on your monthly mortgage statements.  Alternatively, you can look it up on the Mortgage Bankers Association website at

In cases where you are having difficulty to contact your mortgage servicer then the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673) can help you.  They will provide you with the necessary assistance and FREE confidential support from a HUD-approved housing counselor.


Mortgage Help and Assistance for Homeowners Helpful Resources

Fannie Mae.  You can check if Fannie Mae owns your loan at  For additional assistance just call 1-800-2FANNIE (1-800-232-6643), or visit

Freddie Mac.  To check if Freddie Mac owns your loan visit  For additional assistance, you can call 1-800-373-3343 and select option #2, or go visit

Download the Guide.  You can download “Fannie Mae and Freddie Mac Mortgage Relief Options for Homeowners Affected by Hurricanes (PDF)” at this link.

For more information on other mortgage help and assistance for homeowners please visit the FHFA website.

Browse more mortgage tips at this link.

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